Privacy Policy

1. Introduction

Ofbox.AI ("we," "our," or "us") is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you interact with our website, funnels, forms, surveys, calendars, order forms, and web chat features.

2. Information We Collect

We may collect the following personal information when you engage with our services:

• Contact Information: Name, email address, and phone number submitted through forms, surveys, or opt-in pages.
• Appointment Data: Scheduling details provided through calendar booking tools.
• Purchase Information: Order details submitted through order forms (excluding sensitive payment data).
• Chat Data: Messages and contact details shared through our web chat widget.
• Technical Data: IP address, browser type, and usage data collected automatically via cookies and tracking technologies.

3. How We Use Your Information

We use your personal data to:

• Provide and improve our services and communications
• Respond to inquiries and support requests
• Process appointments and transactions
• Send relevant marketing communications (where consent is given)
• Comply with legal obligations under applicable laws (including GDPR, CCPA, and A2P 10DLC regulations)

4. Legal Basis for Processing

Where required by law, we process your data based on your consent, the performance of a contract, compliance with legal obligations, or our legitimate business interests.

5. Data Sharing

We do not sell your personal information. We may share data with trusted third-party service providers who assist in operating our platform, subject to strict confidentiality agreements. We may also disclose data when required by law.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy or as required by applicable law.

7. Your Rights

Depending on your location, you may have the right to access, correct, delete, or restrict processing of your personal data. To exercise your rights, contact us at: hello@ofbox.ai

8. Cookies

We use cookies and similar tracking technologies to enhance your experience. You may manage cookie preferences through your browser settings or our cookie consent banner.

9. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of material changes by posting the updated policy on our website with a revised effective date.

10. Contact Us